Riverside Heating & AC Services

Leann Kluck, President - L & MK Properties, LLC I want to give a review of ATA (All Temperature Air). I own a building in Riverside, CA and ATA did service on our heating & A/C units from approx. 2006. When I sold my business that was located in this building, ATA remain on call in case of emergency. An emergency did happen this last July!! ATA came immediately after call to assess the problem and fix the problem. The business in the building is a DAYCARE. ATA understood the emergency of the situation & took immediate action. The business was not with air. ATA has always been accommodating & “speedy” with their service. I would recommend ATA to anyone needing service on Heating & Air. And for that matter, on any repair and maintenance needed in all areas of construction, electrical, plumbing, roofing, etc. and I have. They do their work “with a smile” & are very honest.

Stephanie T. “Above-and-Beyond” Customer Care During a very hot and humid Labor Day weekend, my home’s AC decided to die. I’d been working with ATA since I’d purchased my home two years earlier and had always experienced exceptional customer service. However, this particular time, the team truly went above and beyond. When the on-call technician arrived, he brought his personal portable AC unit anticipating the possible challenges in obtaining the parts to repair my AC over a holiday weekend. This demonstration of customer care was above and beyond what I had expected. Ultimately, I did need a new system since mine was 30 years old. Installation day came and once again, the team arrived on time and throughout the course of the installation, kept me apprised of the progress and when I could expect to have air again. Once installation was complete, the team cleaned up any debris created from the removal of old equipment and installation of new. I was very impressed to see how efficient, friendly, and the sincere concern for my comfort level as it was a scorching 106 that day. The team has followed-up with me post installation a few times to ensure I’m satisfied with the system and aren’t experiencing any issues or problems. I appreciate the follow up. Overall, I am very satisfied with the investment of the new system and the experience of working with ATA. I have recommended them to family members and colleagues.

Howard Sukenik This letter of reference is in regards to the outstanding service that All Temperature Air has provided on more than one occasion. Earlier this summer during one of the hottest weeks this season, we arrived back home after a long weekend and to our surprise, our down stairs air conditioner quit working. I contacted All Temperature Air, who was referred to my by another happy customer, and Anthony Thomas (the owner) came out that same day and discovered that our approximately 20-year-old unit had a bad compressor. He didn’t just try and sell me a new compressor, but first spent about two hours trouble-shooting the problem to make sure that the compressor was in fact bad. At this point we had two options, either replace a 20-year-old compressor, or for just a little bit more, we could install a new unit that was more efficient and had a warranty. We went with the new unit, and they came back the next day and we were cool again by the evening. On a subsequent occasion, I was up at Lake Powell getting on our House Boat and as bad luck would have it, the air conditioner quit cooling. Since it uses a residential style unit, I decided to give Anthony a call-at 9:00p.m.-and he actually answered my call. He asked me several questions and he was able to diagnose the issue over the telephone. Obviously he was not able to drive 500 miles to fix the AC on my house boat, but I was able to get the service company at the Marina to fix the AC and Anthony was correct in his diagnosis. It was a simple fix. It just needed a recharge of the refrigerant and we were back in business. However, we did lose two days of our trip waiting for the marina’s repair people to come fix it. I am sure if Anthony were there, it would have been fixed right away. I would recommend All Temperature Air to anyone and will continue to use them for all my future AC and heating needs. Integrity & 24/7 Support!

Myra-Dawn Ellis Praises from Mother & Son. Anthony Thomas at All Temperature Air installed a new solar system for me and subsequently replaced my heating and air conditioning with more energy efficient units under the HERO program. His professional team of employees got the job done neatly and quickly. I was so impressed with the competence of this company that my mother, who did not have central air and heating, had them install it at her home. They even customized the placement of the thermostat for my elderly short mother making it much easier for her. She praises their work too. I highly recommend ATA.